Return and Refunds

Thank you for shopping with Firsttry LLC. We value your trust and strive to provide high-quality products and excellent customer service. Please read our Return & Refund Policy carefully before making a purchase from firsttry1.com.

Returns

We accept returns within 7 days of receiving your order.To be eligible for a return:
  • The item must be unused, unworn, and in its original condition
  • The item must be returned in the original packaging
  • Proof of purchase or order confirmation is required
Items returned without prior approval may not be accepted.

Non-Returnable Items

Certain items cannot be returned, including:
  • Personalized or customized products
  • Digital/downloadable products
  • Gift cards
  • Clearance or final sale items
  • Products damaged due to misuse or improper handling

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.If approved:
  • Refunds will be processed to the original payment method
  • Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider or bank
Shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
  • Your order number
  • Photos of the item and packaging
  • A brief description of the issue
We will work quickly to resolve the matter through a replacement, exchange, or refund.

Return Shipping

Customers may be responsible for return shipping costs unless:
  • The item arrived damaged
  • The wrong item was shipped
  • The product is defective
We recommend using a trackable shipping service for returns.

Order Cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled.

Contact Us

For return requests or refund-related questions, contact us at:Firsttry LLC
30 N Gould St Ste #51856
Sheridan, WY 82801
United States📧 Email: Firsttry0to1@gmail.com
📞 Phone: +91 83560 77098
🌐 Website: firsttry1.com